Legal

Privacy Policy

How we handle your data and what rights you have.

(Weddinghouse Düsseldorf - www.weddinghouse-duesseldorf.com)

General Information

The protection of your personal data is important to us. The use of our website is generally possible without providing personal data. We only collect personal data (e.g., name, phone number, email address) if you voluntarily provide it to us, for example when contacting us.

Server Log Files

When visiting our website, data is automatically stored in so-called server log files by the provider. These include:

IP address
Date and time of access
Accessed page
Browser type and version
Operating system

Processing is based on Art. 6 (1) lit. f GDPR from our legitimate interest in ensuring smooth operation and improving our services.

Cookies

Our website uses cookies. Cookies are small text files stored on your device.

We use the following types of cookies:

Technically necessary cookies: Required for the website to function properly (e.g., navigation, language settings).
Marketing cookies (Google Ads): Show us whether a visit came about via one of our ads and led to an appointment request. Details in the section “Google Ads Conversion Tracking”.

Processing of technically necessary cookies is based on Art. 6 (1) lit. f GDPR.
Marketing cookies are used only with your consent (Art. 6 (1) lit. a GDPR, § 25 (1) TDDDG).

You can withdraw your consent at any time via “Cookie settings” at the bottom of every page. You can also delete or block cookies in your browser settings.

Google Ads Conversion Tracking

We advertise on Google. To find out which ads lead to appointment requests, we use Google Ads conversion tracking with your consent. The provider is Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

The Google tag is only loaded once you agree to the category “Marketing: Google Ads” in the cookie banner. Until then, your browser does not connect to Google for Google Ads.

If you reach our website via one of our ads, the address contains a click identifier from Google (gclid, gbraid or wbraid). With your consent, Google stores this identifier in a cookie in your browser. If you then request an appointment, the Google tag reports the request to Google as a conversion. In particular, your IP address, the click identifier, the time, the page visited and information about your browser and device are transmitted. We do not transmit the content of your appointment request, i.e. your name, email address, phone number and message, to Google. We do not use this for personalised advertising (remarketing).

Google sets the following cookies for this purpose:

Cookie	Purpose	Duration
_gcl_au	links visits and conversions	90 days
_gcl_aw	stores the click identifier gclid	90 days
_gcl_ag	stores the click identifier gbraid	90 days
_gcl_gb	stores the click identifier wbraid	90 days

If you have consented and came to us via an ad, we store the click identifier (gclid, gbraid or wbraid) together with your appointment request in our appointment system. This allows us to see which ad led to a request. The identifier is deleted together with the appointment request twelve months after the requested appointment date.

Google may also transfer the data to Google LLC in the USA. Google LLC is certified under the EU-US Data Privacy Framework; the transfer is therefore covered by an adequacy decision of the European Commission (Art. 45 GDPR).

Legal basis: your consent (Art. 6 (1) lit. a GDPR; for storing and reading cookies § 25 (1) TDDDG). You can withdraw your consent at any time with effect for the future via “Cookie settings” at the bottom of every page. After you withdraw it, we delete the cookies listed above in your browser and no longer load the Google tag. The lawfulness of processing carried out before the withdrawal remains unaffected.

Further information: https://policies.google.com/privacy and https://business.safety.google/adsservices/

Google Maps

On our contact page and on our “Our Store” page we embed maps from the Google Maps service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). The map is loaded when you open the page. In doing so, your browser transmits data such as your IP address to Google. A transfer to servers of Google LLC in the USA is possible. Google is certified under the EU-US Data Privacy Framework.

The map shows where to find us and makes it easier to plan your visit. Legal basis: Art. 6 (1) lit. f GDPR. Further information: https://policies.google.com/privacy

Contact

If you contact us by email or phone, we process your data solely to handle your inquiry. Data is not shared with third parties.
Legal basis: Art. 6 (1) lit. b GDPR.

Appointment Requests via Our Booking Form

You can request a consultation appointment via our booking form. We process the information you enter in the form: first and last name, email address, phone number, city and country, wedding date, preferred date and time, and your message, if you write one. We use this data to arrange the appointment with you and to prepare your consultation. If you have agreed to the category “Marketing: Google Ads” in the cookie banner and came to us via one of our ads, we also store the click identifier of the ad (see “Google Ads Conversion Tracking”). Legal basis: Art. 6 (1) lit. b GDPR.

Your request is stored in our appointment system on the server of our hosting provider. We also receive it by email. Data is not shared with third parties.

We delete appointment requests in our appointment system twelve months after the requested appointment date. Our application log, in which the receipt of a request is recorded with your name, is deleted after 14 days.

Contact Form

If you write to us via the contact form, we process your first and last name, phone number, email address and message in order to answer your inquiry. The information reaches us by email. We do not store it in a database. Legal basis: Art. 6 (1) lit. b GDPR.

Google reCAPTCHA

To protect the contact form against misuse by automated programs, we use Google reCAPTCHA from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). reCAPTCHA is loaded when you open the contact page. It evaluates information such as your IP address, browser and device information and your behaviour on the page in order to check whether an entry was made by a human. A transfer to servers of Google LLC in the USA is possible. Google is certified under the EU-US Data Privacy Framework.

Legal basis: Art. 6 (1) lit. f GDPR. Our legitimate interest lies in protection against spam and misuse. Further information: https://policies.google.com/privacy

Storage Period

We store personal data only as long as necessary for processing or as required by law. We delete appointment requests in our appointment system twelve months after the requested appointment date, together with any stored click identifier.